Benson’s Pet Center is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with Section 508 and WCAG 2.2 accessibility standards up to level AA.

If you experience any difficulty in accessing this website, please contact our website administrator by phone or email to get the fastest possible response:

Dave Dobson, Technology officer, Benson’s Pet Center
Contact Dave by phone at (518) 373-1007 x2103
Email Dave at [email protected]

Or Benson’s Pet Center Human Resources (518) 383-5418

How are we doing?

Please be aware that our efforts are ongoing as we incorporate the relevant improvements to meet WCAG 2.2 AA guidelines over time. If you have specific questions or concerns about the accessibility of this site or need assistance in using the processes found within this site, please contact us at (518) 373-1007 x2103. If you do encounter an accessibility issue, please be sure to specify the Web page and we will make all reasonable efforts to make that page accessible.

We realize there may be some areas that still need improving. We want to hear from you.

The Shopify Platform

Our online shopping website is powered by the Shopify Platform. Some aspects of the functionality such as the checkout and payment processes are wholly managed by the platform. If you have concerns with those portions of the site, you can reach out to Shopify or let us know and we will reach out to Shopify on your behalf to address those issues.

Shopify’s Accessibility Plan: Shopify’s accessibility plan

Third Party Applications and Services

In an effort to provide the best experience to all our visitors, this website may integrate with third party applications and services to provide functionality not available on our core website platforms. While we don’t have control over these applications, we would like to encourage those providers to maintain accessibility as well. If you have issues using those features, we will gladly reach out to those providers in an effort to facilitate that process.

The majority of modern computers will open PDF documents automatically, but you may need to download Adobe Acrobat Reader to view PDF files on this website.

Along with our website, we link to third party sites (such as YouTube, Facebook, X, Google) and may also include or embed third party content to share information and promotional content (such as products, coupons, et cetera).

We cannot control or correct problems with these third party sites, but please let us know if you encounter difficulty with the sites we link to so we can pass the information along to the owners of those websites. You may also want to address your concerns directly to these third parties.

Below are the publicly available Accessibility Policies of the third party sites we may use: